PATIENT SERVICES SPECIALIST

PATIENT SERVICES SPECIALIST Req #: 242836 Department: HARBORVIEW 10JNB MEDICAL SPECIALITIES Job Location: Harborview Medical Center Posting Date: 01/28/2025 Closing Info: Closes On 02/05/2025 Salary: $3,600 - $4,852 per month Other Compensation: Union Position: Yes Shift: First Shift Benefits: As an employee you will enjoy generous benefits and work/life programs. Harborview Medical Center Medical Specialty Clinic has an outstanding opportunity for an Patient Services Specialist . WORK SCHEDULE:

Full-time, 100% FTE, 40 hours per week

Monday- Friday 800am- 430pm POSITION HIGHLIGHTS:

Conveniently located near public transportation

Make a difference for the patients and employees we serve

Opportunity to provide career growth

DEPARTMENT DESCRIPTION The Specialty Clinics is a multi-specialty outpatient clinic that serves our Harborview Mission population. With both medical and surgical specialties co-located in a shared clinic space, clinic staff work within a muti-disciplinary team consisting, but not limited to, attending and resident providers, APPs, pharmacists, social workers, and respiratory therapy. The patients served by our specialty services range from individuals seeking one-time consults to those needing long term complex case management. RESPONSIBILITIES

Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging

Scheduling provider and ancillary service appointments

Obtaining patient demographic, financial, and clinical information

Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery REQUIREMENTS

High school graduation or equivalent AND

One year of healthcare, administrative, or customer service experience OR

An equivalent combination of education/experience ABOUT HARBORVIEW MEDICAL CENTER As the regions only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. Challenge. Collaboration. Compassion. Become part of our team and join our mission to make life healthier for everyone in our community. ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washingtons only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicines mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrows physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Find your place at Washingtons only integrated health system devoted to improving the health of all people.Join our mission to make life healthier for everyone in our community.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.