Analista do Sucesso do Cliente - Pleno
Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Iron Mountain with the position of Analista do Sucesso do Cliente - Pleno - Iron Mountain which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Analista do Sucesso do Cliente - Pleno - Iron Mountain below matches your qualifications.
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Customer Success Analyst – LATAM
Iron Mountain is seeking a Customer Success Analyst to join the Professional Services team in Latin America. This area is responsible for supporting clients in the adoption of technology solutions and SaaS services, driving digital transformation and delivering strategic value to their operations.
Key Responsibilities
- Manage the post-sales lifecycle for enterprise and mid-market clients, ensuring retention, satisfaction, and ongoing engagement with Iron Mountain solutions.
- Lead the onboarding process for new clients, providing functional support from the start of their journey post-implementation and coordinating technical support needs.
- Build strong client relationships, acting as the primary point of contact for Iron Mountain.
- Conduct regular follow-up sessions to assess solution usage, share best practices, and identify improvement opportunities.
- Identify new needs and revenue expansion opportunities.
- Monitor success metrics and ensure deliverables are aligned with expected value (ROI).
- Collaborate with internal teams to resolve issues and manage escalations.
- Support clients in defining success criteria and fully adopting digital solutions.
Requirements
- Fluent English required; Spanish is a plus.
- Bachelor’s degree completed.
- Experience in Customer Success, preferably within complex service or technology companies.
- Knowledge of digital solutions such as SaaS, machine learning, analytics, cloud storage, ECM, BPM, document capture, and information governance.
- Experience working with large clients: Banking/Insurance, Energy, Media & Entertainment, Legal, Healthcare/Pharma, Government.
- Strong communication, account management, strategic planning, and problem-solving skills.
- Attention to detail, organizational skills, and analytical thinking.
Information :
- Company : Iron Mountain
- Position : Analista do Sucesso do Cliente - Pleno
- Location : São Paulo
- Country : BR
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Analista do Sucesso do Cliente - Pleno job info - Iron Mountain São Paulo above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Analista do Sucesso do Cliente - Pleno job info - Iron Mountain São Paulo in 2025-10-24 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 2025-10-24 | Expired Date : 2025-11-23
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